HOW TO GET SUPPORT

We guarantee professional and personal support services in English throughout the year. We provide fast, competent and comprehensive support services to all of our customers.

Global support services:

You can reach our Support Team 24/7 via support(at)airsupport.dk or via phone + 45 7060 5530. Normal opening hours are:

  • Monday to Friday 07.00 - 18.00 CET

Outside normal opening hours, support services only apply to customers with a valid PPS username.

US/Canadian customers:

Customers from US/Canada who have purchased PPS through The Weather Company and with a PPS username containing the 'WSI' prefix, please go to The Weather Company's support website here.